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FAQs

FAQ's

What payments are accepted?

All major credit cards and PayPal. No PayPal account is required to purchase, you can checkout as a guest.

Do you have a size chart?

We do not have a size chart due to the styles varying in measurements. Please look at each individual style for accurate measurements.

How long does it take to receive my order?

Please allow 1-3 days for your order to be packaged and processed. Once your order is sent out for shipment, it takes about 2-5 days to reach its destination depending on how far you live from California. This is the time frame for U.S. orders only.


For international orders, it takes about 1-5 weeks for the package to reach its destination.

Do you ship worldwide ?


Yes we do ship worldwide, however all international orders are subject to their own taxes, custom fees, or any other charges. Please call your local customs office for more information.

Lost/Returned Packages?

Please submit the correct address. We are not responsible for orders that are lost with incorrect addresses. All packages come with tracking number that you can track on the USPS website. If you order gets lost or stolen please contact your local USPS.

Exchange/Return Policy? 

We accept returns/exchanges 10 days after tracking information states the items have been delivered. We do NOT provide refunds, only store credit gift cards for returns/exchanges. Please contact us about a return/exchange via email. We will provide you with more details. 

Any discounts for first time customers? 

Yes, use code "firstpurchase" for 15% off entire purchase. Only valid for one use per customer. 

Do you offer free shipping? 

Yes we offer free shipping for US orders over $75.

 Can I pick up my order ?  

Yes, we allow pick ups at the OOTDFASH location in La Habra only. Shipping costs will be refunded when package is picked up. Please email us immediately if you would like to pick up. shopgauges@yahoo.com

www.ootdfash.com

Address; 

OOTDFash 

2067 W Whittier Blvd

La Habra , CA 90631

Thank you all for the support ! 

More questions ?


Please contact us shopgauges@gmail.com